Privacy Policy

One Allan Park Wellbeing Clinic Privacy Statement

New data protection laws came into force on Friday 25th May 2018. We have updated our privacy statement to reflect the new legal requirements. We will continue to review and update our Privacy Policy with the latest version always available on our website.

At One Allan Park we take seriously how we handle and store the personal data of those who use the Clinic. When we make an appointment we will ask for your name, surname, telephone number and email address; this contact information is used for appointment administration only.

Our Therapists may also collect personal information from the you, the client (Users), by  filling in a Consultation Form when attending our clinic and/or receiving treatment. You may be asked for: name, address, phone number, and emergency name and contact number and relevant medical  information. You can always refuse to supply this information although this may prevent you receiving treatment.

We also collect information supplied by the client  when  the on-line booking system (10 to 8 diary management software) is used to make an appointment.

How your information is stored:

Your contact information is securely stored on the 10 to 8 Diary Management system, to which there is no unauthorised access. Procedures are in place to safeguard the information we collect.

Only our Therapists and Counsellors will hold client medical and case details, and these will be kept under lock and key, only accessible by the relevant Therapist or Counsellor.

The clinic management and administration staff will only hold client contact details and appointment history details necessary for diary management. This information will not be sold , swapped, passed on, or given to any other third parties.

The Therapists and Counsellors will adhere to strict professional guidelines  and the privacy policies as per their professional affiliations e.g Institute of Physiotherapists

How your information will be used:

When we receive an email which contains personal information regarding health/medical conditions this will only be shared with a Therapist when clinically appropriate.

We are registered with the ICO.

Contacting Us: 

If you have any questions about these privacy notices etc, please contact the business owner Fiona Gavine at :

Fiona@oneallanpark.co.uk

One Allan Park Wellbeing Clinic

1 Allan Park

Stirling

FK8 2QG

Telephone: 01786 359 188